YOUR INFORMATION
Privacy, in plain language.
This page explains how the ALTECS website uses the information you send through the contact form and remembers your language preference.
Information you provide
The contact form asks for your name, email address, company if you choose to provide it, solution of interest and message. Please share only the information needed to explain your request. Do not include passwords, payment details or sensitive personal information.
Why we use it
ALTECS uses your submitted details to receive and respond to your inquiry, discuss your project and follow up on the services you request. Submitting the form sends this information by email to the ALTECS contact team.
Hosting and email delivery
The website is hosted on Hostinger. Hosting and email delivery providers participate in processing the form request and delivering it to ALTECS. Technical measures used by the form help validate requests and limit automated abuse.
Abuse prevention and technical logs
To limit repeated submissions, the form keeps temporary private records containing a keyed identifier derived from the IP address (HMAC) and attempt timestamps. The default limit is three valid attempts within fifteen minutes; expired records are cleaned progressively. Hostinger may also maintain technical access and error logs, including IP addresses, request times and requested pages, according to the hosting account settings. The form records generic delivery errors without including the message contents or email credentials in its error logs.
Optional reCAPTCHA protection
If ALTECS enables Google reCAPTCHA v3, the contact form uses that service to assess the risk of automated submissions. When you try to send the form, it loads Google’s service, generates a token and sends it for server-side verification. Google evaluates signals associated with browsing and interaction under its Privacy Policy and Terms of Service, linked beside the form when protection is enabled, and may use cookies. The Google script does not load when this option is disabled. You can contact ALTECS directly by email if you prefer not to use the protected form.
Your language preference
When you choose English or Spanish, the site stores that choice in your browser’s localStorage under the key altecs.locale. It is used to remember the language on this website. You can change it with the language selector or remove it by clearing this site’s browser data.
Questions about your information
For questions about the information you have sent, or to request its correction or deletion, contact contact@altecs.net. Include enough context to identify the inquiry without sending unnecessary personal information.